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Professional standards

How we operate

Personal visit
Before we start looking after your pets, we'll arrange a personal visit with you so you can meet us face to face and we can meet your pets and you can talk through your requirements. 

We understand you have hectic schedules, so we are very flexible about the times we can arrange this visit to fit in easily with your diary.
It's the little things that count
What sets Walk the Dog apart from all the rest is our knowledge and expertise in animal care, management, behaviour and first aid.  We provide clients with regular e-newsletters, full of training and behaviour hints and tips, plus details of all our latest news. We operate a lending library where clients can choose from a range of excellent books on animal care, management and behaviour.  We send regular advice out to clients on how to deal with extreme weather conditions to ensuring your pet stays safe at Christmas.  We hold regular local events for our clients and hold national competitions helping raise thousands of pounds for charity.  And, because we have our very own canine behaviour expert, Hanne Grice helps our clients with any questions they may have about problem behaviours.

Peace of mind
Walk the Dog takes security and the safety of your pet seriously. We are fully insured, police checked and certified in Animal First Aid.  The team undergo regular training in dog behaviour and animal management under the mentoring of Hanne Grice, our certified dog behaviour ist.  All our clients keys are held in a safe whilst your pets are in our care. 
We can hold onto your spare keys if you prefer, once you have returned from holiday in case of any emergencies, or if you need someone to check your home if you are out all day. 

Award winning services
We are delighted that Walk the Dog in association with Hanne Grice, has received the Special Merit award three times from the National Association of Registered Petsitters.  This award is in recognition for our outstanding services.  We have also won two business awards - at the Dacorum Excellence Awards, and in 2015 with the Scoot Headlines Awards in London.


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